Delivery options

We recommend that you book the device at least 3 or 4 business days

before your rental starts to ensure the device arrives

the day before your rental starts.

Delivery modes

Delivery in France

France (2 Business days)
-
4.90€

The delivery to your Hotel/Apartment/Staying address or to a Pick up point nearby takes 2 working days.

Your Webspot is delivered 1 or 2 business days before your arrival if the order is made on time.

Express in France (24 hours)
-
14.90€

If you have already arrived, we can deliver in Paris the same day
or anywhere in France the next business day (for an order placed before 5pm).

Please contact us by phone or email if you order last minute.

Delivery in Europe

All European countries (2 business days)

from 4.90€ to 14.90€

All European countries are covered.

Delivery to your staying address in Europe takes 2 business days.

The package will be delivered 1 or 2 business days
before your arrival if the order is made on time.

Pick up at our office in Paris - FREE

Our office is located in the center of Paris.

The address is:

23 rue d'Aboukir, 75002 Paris.
“Sentier” metro station (line 3)
“Louvre – Rivoli” metro station (line 1)

Opening Hours:
Monday – Friday: 9 am to 7 pm (left door)
Saturday & Sunday: 9 am to 7 pm (right door)

If you want to pick up before the starting date, contact us.

My Webspot office Paris

Delivery requirements

Regarding the delivery, many options are available:

Hotel delivery

Just give us the detailed delivery address:

Hotel name / Street address / street number /
Post code / Booking name

Please tell the hotel to accept the package on your behalf.

The package will usually be delivered 1-2 business days in advance.

Pick up points

In France: we have 18 000 pick up points - Click here

In Europe: we have thousands of pick up points - Click here

Please note the address just as you find it on the website, and put the right booking name.

Upon arrival, you can retrieve your hotspot at the pick up point with an ID.

Home / Appartment delivery

A Local phone number is needed otherwise the delivery might fail.

Please note that we cannot deliver to mailboxes, except in France (we then need the name on the mailbox).

We also need: Name / Street address / street number / Post code

The package will arrive 1-2 businesses days before your rental starts so if you have any special requirement, contact us.

Airports pick up points

This is a list of pick up points available INSIDE airports / train station

These pick up points are accessible inside the airport. You do not have to go out (except maybe change terminal) to retrieve your device.
This is a list of pick up points available OUTSIDE airports
Please note that these points are often on the CARGO zone of the airport.

They are not easy to reach, especially if you have many bags or children.