Drop off at MY WEBSPOT office
Our office is located in the center of Paris at:
23 rue d'Aboukir, 75002 Paris.
Our opening hours are:
9:00 am to 7:00 pm from Monday to Sunday.
European prepaid envelopes
4.90€ to 14.90€
We offer prepaid envelopes to return your Pocket Wifi from most European countries.
See the full list on the check-out page.
The prepaid envelope can be used in any mailbox or local post office in the chosen country.
(1) The prepaid envelope is usable only in the chosen country.
(2) Please do not leave the prepaid envelope at your hotel.
Available mailboxes in European Airports
Most European airports have available mailboxes:
Check here the locations of mailboxes in the 30 largest European airports.
U.S. prepaid envelopes
We offer USPS Priority prepaid envelopes.
You just have to drop the entire package with the prepaid label at any USPS store in the USA.
Please find the list of all USPS stores here.
Mexico prepaid envelopes
We offer RedPack prepaid envelopes.
You just have to drop the entire package with the prepaid label at any Redpack store in Mexico.
Please find the list of all RedPack stores here.
If you choose to return the package by yourself, you will receive a white labeled enveloppe.
You just have to stamp the parcel for 300 grams, and mention "package value for customs : 0€"
Our return adresses are:
23 rue d'Aboukir
Nexus Gaming Alliance
512 W Chelsea Dr #1
FT MITCHELL 41017
Paseo del Sol - MZ 7_LT - 1502 INT 2
Supermanzana 309, Benito Juarez
Quintana Roo, C.P. 77565
Please note that the pocket wifi needs to be sent back to the same region where it has been delivered.