Article 1 – Purpose

These General Conditions of Sale (GCS) govern the contractual relations between the company CG COMMUNICATIONS (hereinafter “CGC”) and any professional customer (hereinafter the “Customer”) wishing to acquire Pocket WiFi boxes and benefit from access to mobile internet via these boxes.

The T&Cs cover: (i) the sale of Pocket WiFi boxes , and (ii) the periodic billing of data consumption associated with these boxes.

Article 2 – Scope of application

These General Terms and Conditions apply to all sales and services concluded between CGC and the Client, unless otherwise stipulated in a contract, quote or purchase order signed between the parties.

Article 3 – Duration

These T&Cs apply for the entire duration during which the Customer has active Pocket WiFi boxes and uses the associated connectivity service.

Article 4 – Price and invoicing

The applicable rates (price of the boxes and consumption conditions) are defined in the contract, quote or order form accepted by the Customer. No rates are reproduced in these General Terms and Conditions.

Consumption is billed at maturity , based on actual usage observed:

• the frequency of invoicing ( monthly , quarterly or other) is defined in the contract,
• each invoice specifies the consumption period concerned,
• VAT is applied according to the Customer's location:
  • Customers in France : VAT at the current rate, currently 20%;
  • EU B2B Customers (with intra-community VAT number): self-liquidation – art. 283-2 of the CGI and art. 196 of directive 2006/112/EC;
  • Customers outside the EU : exemption – art. 259-1 of the CGI.

Article 5 – Payment terms

Unless otherwise stipulated in the contract:

• invoices are payable to 30 days end of month ,
• payments are made by bank transfer or SEPA direct debit,
• any delay in payment automatically and without formal notice results in:
  • the application of late payment penalties calculated at the increased legal rate, from the day following the due date,
  • a lump sum compensation of 40 € for recovery costs (art. L441-10 of the Commercial Code).

Article 6 – Warranty and after-sales service

Pocket WiFi boxes sold by CGC benefit from a one year warranty from the date of delivery. This warranty covers material defects not attributable to misuse, breakage or immersion in liquid.

In the event of a defect covered by the warranty, CGC undertakes to replace the case within a reasonable time. Outside of the warranty, the Customer may request a repair estimate or replacement at the price of the new one.

Article 7 – Liability

CGC makes every effort to ensure the quality of service. However, the availability and performance of the connection depend on third-party operator networks; consequently, CGC cannot be held liable in the event of unavailability or degradation of service attributable to these networks, local circumstances (buildings, interference, roaming) or force majeure.

Article 8 – Personal data

CGC processes the Client's personal data in accordance with the Regulation (EU) 2016/679 (GDPR) and the amended Data Protection Act. The Client has the right to access, rectify, erase, limit and transfer their data, as well as the right to object for legitimate reasons. These rights can be exercised by writing to: [email protected] .

Article 9 – Force majeure

Neither Party may be held liable for any failure or delay in performance resulting from a force majeure event within the meaning of the Civil Code (natural disaster, war, general network failure, administrative decision, etc.).

Article 10 – Termination

Either Party may terminate the contract by written notice with a notice period of 30 days , subject to full payment of the amounts due for consumption and boxes delivered.

Article 11 – Disputes

Any dispute relating to these General Terms and Conditions and the services arising therefrom shall fall under the exclusive jurisdiction of the Paris Commercial Court , even in the event of multiple defendants or third-party claims.

Article 12 – Acceptance of the T&Cs

The Customer declares to have read and accepted without reservation these General Terms and Conditions. Acceptance may be formalized by signing a quote, a purchase order or a contract mentioning these General Terms and Conditions, or by equivalent electronic validation.