Happy customers makes us happy!
Submit your review
I rented one of the units for a 10-day trip to France. Four of us accessed the mobile webspot and it worked great! I had a little difficulty finding the place to pick up the webspot at CDG, due to being a bit jetlagged and my unfamiliarity with the airport's layout. I returned the unit in the prepaid envelope. I'd use the service again!
While on cruise holiday in Europe, needed to have access to internet without paying the exorbitant fees charged by the cruise line. After researching a couple other companies, I selected My Webspot. My device was shipped to my hotel in Spain, it was easy to connect, and worked in all countries we visited except Montenegro. The connection was good while in port and within a short distance from shore, but not while out at sea. No problem because we only needed to be able to download emails, keep up with news, and texting to family. Customer service was awesome! I will definitely use this service again!
Very easy to setup, no hassle to use. Just that the speed wasn't what I expected it to be. Internet speed is relatively slow throughout the UK and EU. I've tried checking the speed with Speedtest and only to find out the download speed is no more than 1Mbps
Got a Webspot to cover incar wifi for myself and two friends on a driving holiday around France, Italy, Switzerland, Austria and Germany. Had an issue on the first day when the device stopped working due to over use (too much data consumed) otherwise it worked perfectly during the day. I would use again 100% as much cheaper option than my current providers roaming charges.
I used My Webspot in Prague and Budapest in August 2016. It worked very well. I had 4G 99% of the time and the network was very fast. It's very small and you can easily carry it in your pants pocket. At 111 EUR for 10 days, it's not cheap but it's the best and more affordable solution I could find.
The only issue I had with My Webspot was with their support.
For I don’t know what reason, DHL was not able to deliver the device at my hotel in Prague on their first attempt. I contacted My Webspot right away to make sure I would have the Wi-Fi hotspot on my arrival in Prague in 3 days. They were very slow to answer (I think they don’t work on week-ends) and, at no time they were willing to really help me. All they said was "sorry we can’t do anything, we cannot contact DHL" and so on. Finally, I was able to contact DHL and they delivered the device at my hotel on their second attempt (I still don’t know why they were not able to deliver it on their first time).
One last word; don’t forget to bring (or rent) a power bank, the battery in my device worked for 6 to 7 hours.
I had a very good holiday in Europe this summer. And thanks to the device I rented at My Webspot I could stay connected everywhere. The case is very convenient, we can carry around without discomfort.
I just had a small connection problem on one day, but I could easily contacted them and they rapidment found me an issu.
Really quick with responding to emails. Had a few problems with my device, they offered me a refund and are sending a new one to me.
I use a webspot during two weeks in Europe (Germany, Ausria and Italy). The connexion was good and I can connect to my mail during all my holidays. I could use it to operate the GPS of my iPhone, and I had no problem. Finally the device size is ideally suited to travel, it easily fits in the pocket.
Absolutely Brilliant! Device was waiting for us at the hotel. Turned on and phones accessed without issue. Provided 4g all over London, phones had no issues. Used it to maps and research. It was a perfect solution, better and cheaper then getting an international contract with phone company. I will definitely use this again for future trips to Europe.
The device is not good for Scotland, especially if you want to travel around the Country. In Edinburgh and Glasgow is fine but in the other parts 3G/4G signals are not available and with just 2G the device doesn't work. When able to get 3G/4G the device worked as expected. Efficient client service which provided a partial refund given the low consumption.