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Average rating:  
 97 reviews
by Randy on MY WEBSPOT

Great service. Ordered online and picked up the Wifi Hotspot at the Paris Office location to use for my business trip . The staff ran through a quick set up of the device to ensure all was well. The device worked great throughout the trip (France, Germany and Switzerland) .

by Bibi on MY WEBSPOT

I tried the pocket wifi for France in January. I retreived it at my hotel in Paris and used it also in the south of France. The wifi speed was very good with 2 phones connected. The return was quite easy with the prepaid envelope that I just dropped in a mailbox at cdg airport!

by Oliver on MY WEBSPOT

Great service! I used the pocket wifi during a 1 week trip in Spain and Italy. It worked nice. Connection speed was good. Battery life is about 7 hours. I retreived it at my hotel in Barcelona and sent it back from the aiport at Paris CDG.

by Philipp on MY WEBSPOT

We used mywebspot in December when we made a trip to Germany and Austria. Especially for my Asian girlfriend this service was extremely helpful as she could stay in contact with here friends and family back home through video call. We never reached the daily data limit which is 1GB, coverage was good (I guess it has similar weakness as local provider).
I suggest you take your personal powerbank or you rent it from mywebspot as the battery does not hold more than 7/ 8 hours depending on your usage.
Sending it back was easy as you just need to return it in the envelope attached. Will book it for my next trip too!

by Aidee Schmidl on MY WEBSPOT

After doing some research about using my phone while traveling to Europe, I found out about My Webspot. I booked the service, the wifi spot was delivered on time to my house. Service is great (of course there are parts were the signal can be weak but it's not their fault). I traveled over Germany and Netherlands without any problem. I highly recommend them, if you want to avoid a huge phone bill or if you don't want to switch GSM cards (I'm afraid to lose mine)

by Paula Cameron on MY WEBSPOT

I rented one of the units for a 10-day trip to France. Four of us accessed the mobile webspot and it worked great! I had a little difficulty finding the place to pick up the webspot at CDG, due to being a bit jetlagged and my unfamiliarity with the airport's layout. I returned the unit in the prepaid envelope. I'd use the service again!

by Mary on MY WEBSPOT

While on cruise holiday in Europe, needed to have access to internet without paying the exorbitant fees charged by the cruise line. After researching a couple other companies, I selected My Webspot. My device was shipped to my hotel in Spain, it was easy to connect, and worked in all countries we visited except Montenegro. The connection was good while in port and within a short distance from shore, but not while out at sea. No problem because we only needed to be able to download emails, keep up with news, and texting to family. Customer service was awesome! I will definitely use this service again!

by Harry on MY WEBSPOT

Very easy to setup, no hassle to use. Just that the speed wasn't what I expected it to be. Internet speed is relatively slow throughout the UK and EU. I've tried checking the speed with Speedtest and only to find out the download speed is no more than 1Mbps

by Russell Webb on MY WEBSPOT

Got a Webspot to cover incar wifi for myself and two friends on a driving holiday around France, Italy, Switzerland, Austria and Germany. Had an issue on the first day when the device stopped working due to over use (too much data consumed) otherwise it worked perfectly during the day. I would use again 100% as much cheaper option than my current providers roaming charges.

by Sylvain on MY WEBSPOT

I used My Webspot in Prague and Budapest in August 2016. It worked very well. I had 4G 99% of the time and the network was very fast. It's very small and you can easily carry it in your pants pocket. At 111 EUR for 10 days, it's not cheap but it's the best and more affordable solution I could find.

The only issue I had with My Webspot was with their support.

For I don’t know what reason, DHL was not able to deliver the device at my hotel in Prague on their first attempt. I contacted My Webspot right away to make sure I would have the Wi-Fi hotspot on my arrival in Prague in 3 days. They were very slow to answer (I think they don’t work on week-ends) and, at no time they were willing to really help me. All they said was "sorry we can’t do anything, we cannot contact DHL" and so on. Finally, I was able to contact DHL and they delivered the device at my hotel on their second attempt (I still don’t know why they were not able to deliver it on their first time).

One last word; don’t forget to bring (or rent) a power bank, the battery in my device worked for 6 to 7 hours.

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